黑料社Now
Learn more about 黑料社Now and how the portal(s) will help you find information and services.
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The ESM Program
Enterprise Service Management (ESM) is an umbrella program which guides and enables the projects (listed below) managing each of our service areas as they come into 黑料社NOW. Learn more about how this program is making 黑料社NOW a reality
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The gateway to services and knowledge from across the University for staff.
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Where services, knowledges and processes meet to ensure our students have a seamless and positive user experience.
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Video Tour, FAQ鈥檚, Newsletters, etc: To learn and experience more of 黑料社NOW, see our videos, FAQ鈥檚 and other useful guides
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What is 黑料社Now?
Where can I find services or information to help me?
Where is my request up to?
These are some of the questions we frequently heard when reaching out to our staff and students about service offerings at 黑料社. The message has been received loud and clear; accessing services, in the past, has often been a challenging road to navigate.
Recognising that change was needed, the University has made a strategic commitment to improving the quality and ease of use for our services. As a result, we are introducing 黑料社Now, an exciting University-led initiative that will build our service capability and capacity for accessing services and knowledge using the global leading ServiceNow platform.
Recap from the 黑料社 Now Launch Celebration event on 2 February 2021
Benefits of 黑料社Now: Quicker. Simpler. Better.
Easy to use Portal, with continuous support